Get in Touch With Us
If you have a question about our reviews, spotted something that needs updating, or want to share feedback on how we cover Australian online casinos, this page tells you the best way to reach us and what happens next.
How to Contact Us
Email is the most reliable way to reach our team. We read every message that arrives and aim to respond within two working days. Please write to us at [email protected].
A short description of your enquiry at the top of your message helps us direct it to the right person quickly. You do not need to write at length — a clear subject line and a sentence or two of context is all we need to get started.
What We Can Help With
We welcome all kinds of messages. The most common reasons readers contact us include:
- Questions about our content — If something in our casino comparisons or bonus write-ups is unclear, ask us. We are happy to explain our reasoning.
- Corrections and factual updates — Offers, terms and licensing details change regularly in this space. If you notice something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do.
- Feedback and content suggestions — Have a topic you would like us to cover, such as a particular payment method, a new offshore casino, or a question about playing with real money from Australia? Let us know and we will consider it for future coverage.
- Editorial and partnership enquiries — If you represent a casino brand or a related business and would like to explore how we work, please introduce yourself and outline what you have in mind. We review all approaches on their merits.
- Responsible gambling concerns — If you or someone you know is finding gambling difficult, please mention this in your message. We will point you towards appropriate support services available in Australia.
What to Expect After You Write to Us
Every message is read by a member of our team — we do not use automated replies in place of a genuine response. Our target window is two working days. During particularly busy periods it may take a little longer, but we will always follow up.
If your enquiry relates to a specific casino listing or comparison, noting the site name and the detail in question will speed things up considerably.
About Australia Casino
Australia Casino is an independent comparison hub. We research and review offshore online casinos that accept Australian players, covering everything from welcome bonuses and pokies libraries to live dealer rooms and deposit methods. Our rankings are based on editorial assessment; commercial relationships with casino operators do not determine position in our comparisons.
We do not take sides on behalf of any brand, and we do not publish claims we cannot support. Reader feedback is one of the ways we keep our coverage honest — so if something we have written has affected your decision in any way, we genuinely want to hear about it.
A Word on Responsible Gambling
All of the casinos we review are offshore operators. Australian players access them under their own jurisdiction's rules. If gambling is causing you or someone close to you harm, please reach out to a support service such as Gambling Help Online (gamblinghelponline.org.au) or call the national helpline on 1800 858 858. These services are free, confidential and available around the clock.
We are happy to include links to further resources in any reply if you flag this in your message.
Our Editorial Standards
Every page on this site is researched rather than produced automatically. We verify offer details, note material conditions beside the bonuses they apply to, and flag genuine limitations alongside strengths. If you believe we have got something wrong — a figure, a term, a licence detail — please tell us. We would rather correct an error than leave a reader with inaccurate information.
We appreciate you taking the time to visit this page. We look forward to hearing from you.